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Student IT Worker

LittleBird

Do you thrive in a fast-paced environment? Do you love solving problems and finding a path to success, even if it means creating the path? Do you enjoy working with and improving people’s understanding of technology? Do you want your hard work and great ideas to make an impact on a growing organization?

Level Up, maker of LittleBird technology, is seeking a paid Information Technology intern to assist in basic technical support, organizing and maintaining IT resources, and lending IT support in areas such as cybersecurity, networking, server management, and internal applications. This position will report to the Director of IT and will be responsible for Level 1 technical support, and other IT duties as assigned. This individual will work with both internal employees and external users of LittleBird technology.

Specific Responsibilities

· Respond to and escalate incoming tickets on the LittleBird Helpdesk system
· Assist in developing response lists and escalation guidelines
· Assist in developing and refining customer facing knowledge-base articles
· Learn and assist in troubleshooting network issues with Unifi and Araknis networking equipment.
· Assist your coworkers with basic troubleshooting and hardware issues
· Own it! Help LittleBird build an awesome helpdesk and a reputation for fast, friendly, and efficient service.

Ideal Candidate Description

· Problem-solver with innate technical hardware curiosity
· Familiarity with Office365, GSuite, and AWS
· Experience with IoT devices, specifically Zwave home automation platforms
· Strong technical communication skills
· Strong work ethic and ability to self-guide on a daily basis
· Flexible, curious, consultative, professional, fast learner, and driven
· Excellent awareness and listening skills

Required Qualifications

· Computer Science, Information Technology, or Management Information Systems major

Job Types: Part-time, Internship

Pay: $18.00 per hour

Technology

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Marketplace Operations Coordinator

Qwick

As a Marketplace Operations Coordinator, you will work closely with our Qwick Professionals to ensure a positive experience on our platform. A Marketplace Operations Coordinator is responsible for supporting new and existing Professionals across our markets through the successful execution of shifts worked. We are looking for a high-performing, empathetic individual who is passionate about our Professionals and the betterment of their lives, the food & beverage industry, and community engagement.

Technology

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Wordpress & Application Developer

Santa Calls

• Develop and distribute testing builds for lower environment Quality Assurance (QA) and User Acceptance Testing (UAT)
• Responsible for converting requirements to design, develop, and implementation of web application systems using the department development methodologies and agency security guidelines
• Manages own workload by planning/organizing to meet deadlines and accomplishes objectives while maintaining the department quality standards
• Troubleshooting and debugging application code and responding to modification requests
• Exhibits strong verbal and written communication skills
• Works directly with other technical resources and business units to translate business requirements into system specifications
• Estimate the time for completion of tasks assigned and update Project management as necessary
• Proactively solves complex problems
• Develops new applications to meet functional and technical designs
• Fixes and develop changes to applications to meet functional and technical designs following best practices and development standards and guidelines
• Supports production systems; analyzes and resolves production problems in a timely manner; resolves end user service requests as assigned
• Completes unit and system test application changes to ensure quality of work
• Engages with business analysts to understand functional requirements, and contributes to completion of functional specifications
• Prepares technical documentation on application specifications
• Creates deliverables according to the Software Development Lifecycle such as functional and technical specifications, use cases, test cases, and system documentation

Qualifications:
- Pursuing a degree in Information Assurance, Computer Systems Engineering, Computer Science, Computer Programming
- Has worked with, and understands Progressive Web Applications (PWA)
- Has worked with, and understands WordPress.

Technology