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Jobs

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Student Technical Writer

LittleBird

LittleBird is seeking a particularly talented student technical writer to help us by writing technical product, software, and training documentation.

LittleBird is a fast-paced, team-oriented technology startup based in the GCU Innovation Center. If you want to experience the energy of a collaborative, friendly work environment on campus while gaining valuable business experience, LittleBird is for you!

LittleBird builds resident-focused technology for apartment communities, including smart access control systems (such as a video intercom), smart home automation devices (including lights, locks, thermostats, and motion sensors), and smart community features, all of which can be controlled from our smartphone app.

As technical writer, you will create and manage documents for internal and external communications regarding our products. Accurate technical documentation is crucial for LittleBird employees, partners, and customers, so a strong grasp of both writing and product functions is important.

(LittleBird is headquartered on the GCU campus)

Responsibilities:
Write technical documentation (installation guides, user manuals, etc.) for LittleBird products, both hardware and software
Manage and update existing documentation as needed
Work closely with several departments to access the most current technical information
Interact with both hardware and software when necessary to best understand their functions
Organize and clarify large amounts of complex technical data

Qualifications:
Can write clear, objective documentation for user guides and technical documents
Can learn technical concepts and explain them in writing
Studying English, Communications, or related field preferred
Strong writing, editing, proofreading skills
Strong organizational, and communication skills
Previous technical experience or knowledge preferred
Knowledge of the apartment industry highly desirable

Marketing

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Student Marketing Copywriter

LittleBird

LittleBird is seeking a particularly talented student copywriter to help us by writing sales & marketing documents, social media posts, blog articles, and more.

LittleBird is a fast-paced, team-oriented technology startup based in the GCU Innovation Center. If you want to experience the energy of a collaborative, friendly work environment on campus while gaining valuable business experience, LittleBird is for you!

LittleBird builds resident-focused technology for apartment communities, including smart access control systems (such as a video intercom), smart home automation devices (including lights, locks, thermostats, and motion sensors), and smart community features, all of which can be controlled from our smartphone app.

(LittleBird is headquartered on the GCU campus)

QUALIFICATIONS:
Has a solid portfolio of written materials
Demonstrates excellent writing skills for sales/marketing materials
Is familiar with major social media platforms and ability to write for them
Is comfortable with Microsoft Word, Google Docs, and other word processing tools
Has excellent grammar, usage, and punctuation
Demonstrates impeccable proofreading and editing skills
Can tell when Grammarly is wrong
Is able to follow usage and style guides
Can write for a variety of audiences with a different voice and tone
Knows why the Oxford comma matters

Our ideal candidate would have experience with:
Marketing principles and concepts
Social media (Twitter, Facebook, Instagram, LinkedIn, etc.)
Adobe Creative Cloud
Marketing writing

Please submit a writing portfolio along with your application.

Marketing

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Student User Experience (UX) Designer

LittleBird

LittleBird is seeking a particularly talented student UX Designer to help us by creating intuitive and effective designs catered to our users.

LittleBird is a fast-paced, team-oriented technology startup based in the GCU Innovation Center. If you want to experience the energy of a collaborative, friendly work environment on campus while gaining valuable business experience, LittleBird is for you!

LittleBird builds resident-focused technology for apartment communities, including smart access control systems (such as a video intercom), smart home automation devices (including lights, locks, thermostats, and motion sensors), and smart community features, all of which can be controlled from our smartphone app.

This position on the Product team will work closely with key team members, including Product Engineers and Product Managers, to design successful and delightful experiences for users of our physical and digital products.

(LittleBird is headquartered on the GCU campus)

Specific Responsibilities:
User research and testing
Design new product interfaces
Refine existing product interfaces
Uphold our design standards across products
Collaborate closely with the product & marketing teams
Expand design skills through ongoing learning
Be an example of LittleBird’s core values of Resolve, Helpfulness, Thoughtfulness, Ingenuity, and Flexibility.

Our ideal candidate would have experience with:
Design thinking
User experience design
User-centered design
Information architecture
Mobile application design
User research
Web design

Please submit your portfolio along with your application.

Marketing

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Student IT Worker

LittleBird

Do you thrive in a fast-paced environment? Do you love solving problems and finding a path to success, even if it means creating the path? Do you enjoy working with and improving people’s understanding of technology? Do you want your hard work and great ideas to make an impact on a growing organization?

Level Up, maker of LittleBird technology, is seeking a paid Information Technology intern to assist in basic technical support, organizing and maintaining IT resources, and lending IT support in areas such as cybersecurity, networking, server management, and internal applications. This position will report to the Director of IT and will be responsible for Level 1 technical support, and other IT duties as assigned. This individual will work with both internal employees and external users of LittleBird technology.

Specific Responsibilities

· Respond to and escalate incoming tickets on the LittleBird Helpdesk system
· Assist in developing response lists and escalation guidelines
· Assist in developing and refining customer facing knowledge-base articles
· Learn and assist in troubleshooting network issues with Unifi and Araknis networking equipment.
· Assist your coworkers with basic troubleshooting and hardware issues
· Own it! Help LittleBird build an awesome helpdesk and a reputation for fast, friendly, and efficient service.

Ideal Candidate Description

· Problem-solver with innate technical hardware curiosity
· Familiarity with Office365, GSuite, and AWS
· Experience with IoT devices, specifically Zwave home automation platforms
· Strong technical communication skills
· Strong work ethic and ability to self-guide on a daily basis
· Flexible, curious, consultative, professional, fast learner, and driven
· Excellent awareness and listening skills

Required Qualifications

· Computer Science, Information Technology, or Management Information Systems major

Job Types: Part-time, Internship

Pay: $18.00 per hour

Technology

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Home Onboarding Specialist

HomeKey Systems, Inc

HomeKey is a startup in the home and real estate tech industry. HomeKey’s patent-pending KeyCode, which is installed in homes, pairs with the GetHomeKey app to help homeowners easily manage their home by providing access to specifications, home history, and warranties all in one place. HomeKey puts home maintenance on auto-pilot, tracks improvement projects, and eliminates the need for paper receipts by creating persistent home intelligence.
HomeKey is looking for the right person to research and enter home details while streamlining the data entry process. There may be a variety of general office tasks and errands as well - we are looking for someone who is flexible, is a detail-oriented self-starter, and can work well independently or as part of a team in a fast-paced environment.
You’ll be working with HomeKey’s operations team to research home-specific information and participate in the creation of the world’s first complete digital home record. You’ll collect data on home-specific details, find care and warranty information, and use that information to build a home’s profile in the HomeKey App

Technology